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Refund policy

Refund Policy

Returns can be made within 7 days for a full refund.

To be eligible for a return, items must be unused, in their original condition, and returned with all original packaging, tags, and proof of purchase. Items that show signs of wear, damage, or alteration may not qualify for a refund.

Non-Returnable Items

The following items are final sale and cannot be returned:

  • Custom or special-order items

  • Clearance or final sale merchandise

  • Seasonal or holiday décor

  • Gift cards

  • Floor models or as-is items

Return Process

To initiate a return, please contact us at info@settingthespace.com or call our store prior to bringing the item back. Returns must be made in person unless otherwise approved.

Refunds will be issued to the original form of payment once the item has been inspected and approved.

Damaged or Defective Items

If you receive a damaged or defective item, please notify us within 48 hours of delivery or pickup. We may request photos of the damage to assist in resolving the issue promptly.

Exchanges

Exchanges may be accommodated within the 7-day return window, subject to product availability.

Delivery & Shipping Fees

Delivery and shipping charges are non-refundable unless the return is due to damage or error on our part.